FAQs

Is it available to do customization?

Yes, customizations are acceptable, such as logo printing, customized color box or product color, etc.

Please contact our staff to check the details.

Any activities or special offer products periodically?

Yes, for details, please contact our staff directly.

Do you offer guarantee for the products?

Yes, not only we have pre-production sample & first-batch quality check, final Inspection before shipment, but also we provide one year warranty after delivery.

What is the lead time for samples and mass production?

One week for sample and one month for mass production to produce. As we have stock for most of the items, so pls contact our staff to check the shortest delivery time.

How to get a sample?

One free sample is acceptable, but the freight charge would be on your side.

How about the trading incoterms & shipping?

Currently our business mainly focuses on B2B, and different customer also has different requirements for trading incoterms. So please contact us to communicate your requirements.

For most customers, FOB, EXW, DDP are most used.

What kind of payment methods are available?

As our online payment is under construction, currently manual payment (bank transfer) is available. You can get the payment instruction at the check out.

Please contact us if you have any query for your order.